Our People (2024)

Creating an inclusive and diverse workplace brings out the best in our associates, customers and the communities where we live and work. By fostering an inclusive culture, building a diverse team and encouraging accountability, we increase our associate engagement while improving customer service. We value the power of diverse teams, allowing us to wholly address our customers' needs and provide the shopping experience they expect.

We support our commitment to diversity and inclusion through a variety of initiatives and programs guided by the three pillars of our culture, diversity and inclusion strategy:

Talent
Build a workforce that understands our customers' needs and how best to meet them
Culture
Foster an inclusive culture that supports the customer and serves the community
Business
Provide better and more diverse services and solutions

Lowe’s associates are the driving force behind our success. We prioritize giving our associates a safe working environment, access to support services and fair compensation for their efforts. Our associates represent many generations, so we strive to create a workplace that embraces our associates holistically and provides support for complex issues affecting the various facets and stages of their lives. Our goal is to provide comprehensive and competitive benefits that consider whole-person health by supporting physical, financial and emotional wellness.

All regular full-time and part-time associates are eligible for a range of health and financial benefits. The health insurance programs we offer include support for chronic disease prevention and management, weight management, expert medical opinions and mental health support.

To support our associates financially, all regular full-time and part-time U.S. associates may participate in our 401(k) plan on the first of the month after 30 days of employment and can receive Lowe's vested match dollars up to 4.25%. In addition, our Employee Stock Purchase Plan is available to eligible associates in the United States.

While attracting top talent is essential, Lowe's strives to help grow meaningful careers for our associates by supporting the development of skills and confidence needed to thrive in Lowe's roles.

Through Track to the Trades, we offer Lowe's associates tuition-free skilled trades education in carpentry, plumbing, electrical, HVAC and appliance repair. The courses are designed to build an industryrecognized skill set for participants as a pre-apprentice in the skilled trades industry.

Lowe's University provides all store associates with new learning and development opportunities that are tailored to their role, in addition to the standard onboarding courses. Lowe's University is available for all store associates via our mobile devices on the sales floor or in Lowe's University learning labs in our stores. In addition to delivering associate and leader training through our mobile devices, we deliver “live” virtual development programs and in-person programs from the Lowe's University training center at our Store Support Center in Mooresville. Our leadership trainers often are former store leaders and executive leaders; this leader-as-teacher model has produced positive engagement rates.