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- Online auctions
Online auctions are another way in which you can bid on auctions from the comfort of the Turners website.
Createan account with usand use our tools that will make buying a car quick and easy like watchlists,saved searches, txt alerts and more.More information here.
It’s easy to tell which goods are in online auctions, you can use the search feature to filter to online auctions, or simply look for the "Online Auction" on results as below
We have two types of online auctions;
- Turners Online Auctions- similar to above but the auctions areonlyavailable on the Turners website and buyers fees are not included in the amount you're bidding. You don't need to link your account to Trade Me.
- Turners Trade Me Auctions - these auctions are held in partnership with Trade Me, you can bid on either the Turners or Trade Me website. If you’re a Trade Me user, a lot of the bidding process will be familiar to you. To bid on online auctions you need to link your Turners account to Trade Me, it’s very simple and will only take a minute – and you only need to do it once.
You can tell which type of online auction you're bidding on in the listing, see the image below.
Online Auctions Frequently asked questions
Below are some FAQs that will help you learn more about online auctions.
Frequently Asked Questions about Online Auctions
How can I bid on Turners Online Auctions?
If you're set up to bid on Turners Live, you're already set up to bid on these auctions. If not, please see the instructions below.
Private customers & companies
-Log into your Turners website account
-Go to MY ACCOUNT
- Click ACCOUNT DETAILS - Edit
-Go to the ACCOUNT TYPE section at the bottom of the page and tick the box that says BID ONLINE. Oryou will see a red 'BID ONLINE' button on the top right hand side
- You will then be prompted to enter your credit card details. To authorise your card we need to charge $1 to it, this will be credited back onto your card after a couple of days.
Registered Motor Vehicle Traders, Licensed Second-hand Dealers & Licensed Dismantlers- Log into your Turners website account
-Go to MY ACCOUNT
-Click ACCOUNT DETAILS - Edit
-Click the red 'BID ONLINE' button on the top right hand side
-If you can't see the red button you may not be registered with us as a licensed dealer. Go to the ACCOUNT TYPE section at the bottom of the page and ensure the correct account type is selected, fill in the additional details and we will send a General Agreement to Trade form. You will need to complete this form to be registered as a dealer within our system
How can I bid on Turners Trade Me auctions?
Go to MY ACCOUNT, and select ACCOUNT DETAILS – Edit. You will then see the LINK MY TRADE ME ACCOUNT button below
Alternatively, if you click on the BID or BUY NOW button in an online auction you will be prompted to link your account.
Why do I need to link my Turners account to Trade Me?
This is because our Turners Trade Me Auctions are held in partnership with Trade Me, you need to link your Turners account to Trade Me to be able to bid or Buy Now.
You do not need to link your account to Trade Me for Turners Online Auctions.
What if I don’t link my Turners account to Trade Me?
You can still search for and view goods in online auctions. You can even ask questions, but you can’t bid on or buy the good if it's a Turners Trade Me Auction - you can if it's a Turners Online Auction.
What if I don’t have a Trade Me account?
If you don’t have a Trade Me account and would like to bid on Turners Trade Me Auctions you will need to create one. Then link your Turners account to Trade Me.
You can still search for and view all goods on www.turners.co.nz without linking to Trade Me.
What’s the difference between online auctions and Turners live?
Turners Live allows you to bid on live auctions that are taking place physically and are run by an auctioneer in front of customers.
Online auctions are only held online, there is no physical auction or auctioneer. The customers are all online.
What’s an autobid?
Autobid will place bids at the next minimum amount up to your maximum, if you are outbid.
If the reserve has not been met and your autobid exceeds the reserve, a bid will be placed at the reserve amount.
Learn more about autobids here.
How do I place an autobid?
1) Specify the maximum you want to bid in the box
2) Tick the autobid box - MY BID (on the left hand side) will then change to MY MAXIMUM BID
3) Click AUTOBID
Learn more about autobids here.
What’s a screen name?
Your screen name is dispayed next to your bid.
Turners Trade Me Auctions
Your screen name will be your Trade Me user name, as these auctions are held in partnership with Trade Me.
Turners Online Auctions
If you don't have a screen name your Turners website account name will be displayed. You can set your screen namehere.
For Damaged and End of Life Cars the identity of the other bidders is kept completely private.
What payment options are there?
Payment options will vary, but are likely to include; direct credit, cash, EFTPOS, Visa or Mastercard*.
Our standard terms are that funds need to clear before goods can be released.
*Please note that we charge an extra 2% on allPaywave, Alipay and credit card transactions. We are unable to accept cheques.
Are there any buyers fees?
Turners Trade Me online auctions
There are no additional buyers fees. What you bid, is what you pay.
Turners online auctions
Standard buyers fees will apply on top of your bid price.
To view our buyers fees, click here.
What shipping options are there?
Goods bought via online auctions will be available for pick up and/ or shipping at the buyers expense. Talk to your local branch about your shipping options.
How do I ask a question about a good?
Please use the QUESTIONS & ANSWERS tab at the bottom of the listing. You need to be logged into your account to ask a question.
Why am I receiving emails from Trade Me?
Because our Turners Trade Me Auctions are held in partnership with Trade Me, you will receive emails from them depending on your Trade Me notification settings.
To check your Trade Me notification settings:
1) Go to www.trademe.co.nz
2) Login in
3) Go to ‘My Trade Me’
4) Click on 'view my Trade Me'
4) Under ‘More options’ click on ‘Email options’
How do I apply for finance?
To find out more about Turners Finance and to apply, please visitwww.turners.co.nz/Finance
There is a lot of helpful information including, application forms, booking a no obligation consultation and a loan calculator.
Autobids
What’s an autobid?
Autobid will place bids at the next minimum amount up to your maximum, if you are outbid.
If the reserve has not been met and your autobid exceeds the reserve, a bid will be placed at the reserve amount.
How do I place an autobid?
1) Specify the maximum you want to bid in the box
2) Tick the autobid box - MY BID (on the left hand side) will then change to MY MAXIMUM BID
3) Click BID NOW
How can I increase an existing autobid?
You can increase an existing autobid by placing a higher value autobid.
No additional bid will be placed if you lead the bidding.
You cannot decrease the value of your autobid.
Why has my autobid jumped to its maximum?
If your autobid is below or equal to the reserve, your maximum autobid will be placed. If an existing autobid is greater than yours, your autobid may also jump to it's maximum and be immediately outbid.
Why did my autobid jump straight to the reserve price?
If your autobid exceeds the reserve, a bid will be placed equal to the reserve.
You will then lead the bidding until your autobid is exceeded.
Why did my autobid bid against itself?
If another member places a bid equal to your autobid, your maximum autobid will be placed. It will appear as two consecutive bids from you.
Autobids have priority over normal bids of the same value, as they were placed earlier.
